
Program Overview
The Commonwealth of Massachusetts is undertaking a multi-year Program to implement a comprehensive transformation of the policies, processes, and systems that support financial and human resource operations across all 150+ MA state governmental entities.
The Business Enterprise Systems Transformation program is co-sponsored by The Executive Office for Administration and Finance, The Office of the Comptroller of the Commonwealth, and The Executive Office of Technology Services and Security.
​At the core of the Program is a replacement of the state’s Financial and Human Resource applications:
Massachusetts Management Accounting and Reporting System (MMARS) and the Human Resources Compensation Management System (HR/CMS).
In addition, the intent of the Program is to enable the potential implementation of additional functionalities over time that support other enterprise administrative functions.
The BEST Program will:
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Transform business operations by supporting improvements in business processes, workflows, self-service, and ease of use
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Modernize technology including ensuring ready access to data and compatibility with mobile devices
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Fortify security of the core systems that support our financial and administrative transactions
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Migrate us to the next generation in user experience and the efficiency of our systems