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Silhouette of the Massachusetts State House Dome

Program Overview

The Commonwealth of Massachusetts is undertaking a multi-year Program to implement a comprehensive transformation of the policies, processes, and systems that support financial and human resource operations across all 150+ MA state governmental entities.


The Business Enterprise Systems Transformation program is co-sponsored by The Executive Office for Administration and FinanceThe Office of the Comptroller of the Commonwealth, and The Executive Office of Technology Services and Security.


At the core of the Program is a replacement of the state’s Financial and Human Resource applications:
Massachusetts Management Accounting and Reporting System (MMARS) and the Human Resources Compensation Management System (HR/CMS).  

In addition, the intent of the Program is to enable the potential implementation of additional functionalities over time that support other enterprise administrative functions. 


The BEST Program will:

  • Transform business operations by supporting improvements in business processes, workflows, self-service, and ease of use

  • Modernize technology including ensuring ready access to data and compatibility with mobile devices

  • Fortify security of the core systems that support our financial and administrative transactions

  • Migrate us to the next generation in user experience and the efficiency of our systems

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