The Program Management Office (PMO) reports to the Executive Sponsors and is led by Program Manager, Helen O’Malley, and Deputy Program Manager and Technical Lead, Chris Guido.
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Program Manager
Helen keeps the BEST Program moving forward – outlining project tasks and milestones, meeting with the team and individually each week with each member, reviewing deliverables, thinking 3-6 months out about what needs to be done by whom to get us to the right place, and meeting with agencies to brief them on the project and the work being done.
Deputy Program Manager and Technical Lead
Chris is the Deputy Program Manager and is also responsible for managing the technical teams focused on Quality Assurance, Testing, Data Architecture, Conversion, Interfaces, and Security.
Technical Implementation Lead
Matt is responsible for tasks related to planning the approaches and overseeing the implementation of data integration, data conversion, systems operations, and security requirements of the new Financial Management and General Ledger solution.
Risk & Compliance Lead
Thomas provides leadership, facilitation, analysis, and design expertise to ensure that new business protocols, procedures, and software configuration of the solution will support the Commonwealth’s fiscal laws, regulations, and policies. Tom also supports the analysis of new business software and procedures to ensure they are in alignment with industry best practices and are compliant with the Commonwealth’s fiscal laws. This involves work on identifying and mitigating risk across all business functions.
Financial Lead
Catherine ensures all finance-related functions are included in the new system with improved functionality, efficient business process, and improved user experience. These functions include Vendor Management, Procure to Pay, Order to Cash, Operating Budget Management, Acquire to Retire, Cash Management, Debt Management, Grants Management, Financial Reporting, and Cost Allocation.
Financial Reporting Lead
Odile focuses on items such as the Comprehensive Annual Financial Report and Statutory Basis Financial Report and how these important annual financial reports for the Commonwealth will be produced in the new solution.
Human Capital Management & Payroll Lead
Bill focuses on the Human Resources related capabilities (Recruiting, Onboarding, Learning Management, Personnel Administration, Performance Management, Leave Management, Time & Attendance, etc.) with an eye towards bringing these many capabilities, currently supported by HR/CMS and a host of separate disconnected ancillary systems, into a single interconnected solution that meets the needs of our users throughout the Enterprise.
Organizational Change Management Lead
Christine oversees four teams relating to Communications, Training, Readiness, and Support and will work closely with Commonwealth agencies to understand their unique needs and foster excitement for the new solution as we work with leaders and staff to adapt to new business methodologies.
Communications Lead
Caroline is responsible for developing materials and strategies to help illustrate the vision, tasks, and status of milestone events for the project.
Procurement & Contracts Manager
Jon manages the schedule and cadence of BEST Program procurements, working with the program management office to ensure that service and product deliverables are made on time.
