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Program Update January 19, 2022

Happy New Year!


The Program Management Office has been hard at work throughout 2021 while we support the conclusion of the Procurement Phase for the BEST Program. The team cannot wait to see what can be accomplished in 2022, so we would like to share some of the things we look forward to working on in the new year.


Website Redesign : Our website has been undergoing a refresh the last few months and we're getting ready to reveal our brand new look! We'll be implementing changes soon which will improve ease of use through navigation, graphics, and informational content to help you learn more about BEST.


Continued Accessibility Testing: The BEST Program continues to work with agencies representing users of assistive technology such as JAWS, Dragon Naturally Speaking and Zoom Text, to ensure that the new solution will be accessible to Commonwealth employees, customers, and job applicants. Testing by third party experts as well as users of assistive technology has taken place and will continue throughout the Program.


Re-Engaging with our Operational Work Groups: We look forward to getting back together with members from across state government as we seek their input on the solution and change management.


Stay tuned for more information!