
Program Goals
Program goals will be further defined as we work with representatives of the user community. Important goals that we have currently identified include:
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Implement business process improvements: Updates and standardization when feasible across Commonwealth entities
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Eliminate redundancy: Eliminate administrative activities and systems that are duplicative, require redundant keying, complicate reconciliation of separate systems and are based on manual and paper-based processes
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Ensure transparency and compliance: Overall transparency of data and compliance with appropriate requirements regarding security, protection of privacy, and management of risk
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Enable efficient business practices: Evolve the Commonwealth to more efficiently conduct business with its employees, contractors and services providers through the expansion of self-service options
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Provide technology and tools: Offer agencies’ business users with the necessary technology, tools, and training to enable them to access the data they require to meet their daily business needs on a real-time basis.